Safe Sport Information session: Understanding and Responding to Conflict and Complaints

Jan 30, 2025 - Jan 30, 2025 | Virtual

Sail Canada is organizing a free virtual information session to be presented by ITP Sport.

This session is for the sailing community targeting provincial leadership, yacht club/sailing program leadership and program managers.

Session Title: Understanding and Responding to Conflict and Complaints
Thursday, January 30, 2025
7pm EST
Virtual

This online session focuses on differentiating between Conflicts and Code of Conduct violations that are escalated to a formal complaint. Participants will learn practical tools for responding to conflict, and discern when it is appropriate to escalate to a formal complaint mechanism.

Session agenda:

  1. Differentiating: Conflict vs Complaints
    1. Understanding what is a Code of Conduct violation vs a Conflict
    2. Supporting the complainant or reporters choice
  2. Responding to conflict and formal complaints:
    1. What to do when someone discloses.
    2. Understanding your options for resolution.
    3. Navigating a conflict of interest.
  3. Engaging in a formal complaint pathway
    1. Duty to Report
    2. Role of Complainant
    3. Typical Complaint process

Register now >